Telehealth

Teladoc nabs insurance veteran as new CFO
Teladoc Health announced on Monday that Michael Grasher will succeed Mala Murthy, who has departed, as Chief Financial Officer, effective immediately. Grasher brings more than three decades of experience in the insurance and financial services industry and has served as CFO of several insurance companies. This appointment comes about a month after the company lowered its annual revenue guidance, and his insurance background may help Teladoc advance its insurance-covered healthcare services.

Teladoc lowers revenue outlook amid BetterHelp demand headwinds
Teladoc Health lowered its full-year revenue forecast on Wednesday because demand for insurance services from its mental health division BetterHelp grew too fast, exceeding service capacity and leading to a decline in its cash-pay business. The company expects full-year revenue of $2.36 billion to $2.45 billion, down 5% from the midpoint of its previous guidance.

The real economics of specialty pharmacy: What your specialty drug trend isn’t telling you
Specialty drugs appear in trend reports with six-figure prices, but the true cost often far exceeds the drug price itself. A state plan paid $138,000 annually for a generic cancer drug with a wholesale price of $14,000, and no one noticed. Walgreens experts point out that the independent specialty pharmacy model, through cost-plus pricing, transparent reporting, and patient management, helps payers see the full picture and control hidden costs.

Behind the outcomes: How whole-patient support is reshaping oncology care
Cancer treatment is shifting from traditional in-hospital chemotherapy and radiation therapy toward more complex, personalized home management. Walgreens Specialty Pharmacy has introduced the concept of "whole-person support," employing multidisciplinary teams, financial assistance, psychological screening, nutritional guidance, and other comprehensive measures to help patients navigate challenges throughout their treatment journey. Its medication adherence rate reaches 92%, far exceeding the industry benchmark of 80%. Based on internal interviews and data, this article analyzes how this model is implemented.

Teladoc adds virtual care services to Walmart digital health platform
Teladoc Health announced a partnership with Walmart on Thursday to bring its virtual care services to Walmart's Better Care Services digital health platform. This move presents Teladoc's services, such as urgent care, dermatology, and nutrition support, directly to Walmart's customer base. Kelly Bliss, president of Teladoc's U.S. group health business, stated that the company aims to activate its largest virtual care network in the country, providing services where consumers make health decisions.

Why patients feel the difference in an automated practice (even if they don’t know it)
Patients don't directly perceive the technology; what they feel is the smoothness of their visit and the ease of interaction. When automation is thoughtfully deployed, it becomes an invisible layer supporting care, eliminating friction at key points such as appointments, information synchronization, communication, and follow-ups, making patients feel valued and understood. This consistency is what patients interpret as quality and trust.

Amwell expects smaller losses in 2026 after Q1 performance
Amwell's first-quarter net loss narrowed to $10.3 million, with revenue down 18% year-over-year to $54.9 million. The company raised its 2026 adjusted EBITDA loss guidance to $12 million to $16 million and expects positive operating cash flow in the fourth quarter. Elevance Health renewed its contract for three years, and the Defense Health Agency contract renewal is imminent.

Supreme Court temporarily restores mail-order access to abortion drug
The U.S. Supreme Court on Monday temporarily blocked the Fifth Circuit Court of Appeals' decision banning the mailing of the abortion drug mifepristone, restoring telemedicine prescriptions and mail distribution, at least until May 11. This move introduces new uncertainty to the legal battle over access to abortion medication.

Amazon One Medical launches weight management program including GLP-1 drugs
Amazon announced on Tuesday the launch of a weight management program through its One Medical primary care network, providing GLP-1 medications and follow-up care to help consumers more easily obtain these popular weight-loss drugs. The program includes dedicated physician guidance, prescription delivery, and transparent pricing, with new GLP-1 tablets starting at a minimum of $25 per month after insurance or from $149 per month for cash payments.

Walmart expands digital health platform’s weight loss offerings, including GLP-1 prescribing
Walmart announced on Thursday that its digital health platform Better Care Services will add weight management services, connecting third-party providers such as Aaptiv and Curai Health, offering GLP-1 prescription support, and leveraging its nearly 4,600 pharmacies for dispensing. This move aims to integrate pharmacy and digital health services to address the surge in demand for GLP-1 medications.